Returns & Exchanges

At Ugg Store, we want you to be completely satisfied with your purchase. We offer a hassle-free 30-day return policy for all unworn footwear and accessories in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print the Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original Ugg box and drop off the package at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.